California State Library Blog

This blog is designed to share information regarding California State Library programs and services, and to highlight topics relevant to California's library community. We encourage feedback through the "Contact State Librarian" link.

Community Server FAQ

Registration & Login

Should I Register?

To take advantage of the features offered by Community Server, such as subscribing to email notifications you will need to have an account. It only takes a few seconds to register, and it is recommended you do so.

How do I Register?

To create an account you will need to click Join at the top left corner of the page to visit the Registration page and complete the form for creating a new account. Here you will specify details such as your login name and email address – you will be asked to specify a password.

I have a Username and Password, How do I Login?

After successfully registering you should have a username and password. You can then click Sign in to visit the login page and enter your username and password to login.

I already logged in, why do I get logged off automatically?

When logging in if you do not check the ‘Remember Me’ option you will be automatically logged off after an administrator-defined length of inactivity, usually 20 minutes. If you would like the site to always log you in automatically, please check the ‘Remember Me’ checkbox.

I forgot my username and/or password.

If you forgot your username and/or password you can visit the Forget Your Password page and have both your username and a new password emailed to you by entering the email account you're registered with. You will be sent a new password since we store your password encrypted and have no way of retrieving the original value. Once you receive your username and new password you can login and change your password.

I’ve logged in before, but now can’t login?

First check to ensure your username and password are correct. If you still can’t login your account has either been put on hold or deleted due to inactivity. Either re-register or use the "E-Mail Webmaster link at the bottom of this page.

Privacy & Security

How do I change my Password?

Once logged in you can change your password from your Profile page which can be reached by clicking your username.

How do I change my Username?

You cannot change you username. Usernames can only be changed by contacting the webmaster directly through the link at the bottom of each page.

How do I change my email address?

Once logged in, you can change your private email address from your Profile page which can be reached by clicking your username.

What Profile settings are required?

The only profile setting that is required is your private email address. This is the email address that is used when you subscribe to the forums and when a forgotten username/password is emailed. The private email address is never shared or displayed publicly. The remainder of the profile settings is optional.

Comments

How do I create a blog post comment?

If you wish to comment on a posting in this blog please use the Contact form found by using the Contact State Librarian links.

RSS

What is RSS?

RSS (Really Simple Syndication or Rich Site Summary) is a convenient way to track updates to this blog, as well as thousands of other newsfeeds.

How do I use RSS with this blog?

If you wish to track this blog look for the RSS 2.0 link in the right-hand navigation area. Clicking it will take you to a page with further directions.

About Community Server

What is Community Server?

Community Server is a rich knowledge management and collaboration platform designed to meet the demands of the most rigorous collaborative needs. It is used by fortune 100 companies, small start-up businesses, schools, and individuals to better connect, share, and collaborate. Community Server is perfect for setting up a support system for products, reporting, and general information management by organizations or individuals.

Where can I get a copy of Community Server?

Visit http://www.communityserver.org to download the latest commercial or non-commercial version.

What types of licenses are available?

Visit http://www.communityserver.org for more information on the types of licenses available. Community Server is available in both commercial and non-commercial versions.

What do I do with new features I’ve created or bugs I’ve fixed?

Please visit http://www.communityserver.org to learn how to contribute fixes or report bugs.